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  •     Can I visit without an appointment?

    An appointment is strongly encouraged. We may be able to accommodate a visitor without booking but this is not guaranteed.

  •     How do I find the document references to order my documents?

    There are Help Guides on our online catalogue pages to help you search for relevant material. You can find the links to our catalogues here. Our research guides also provide details on many popular areas of research.

  •     I forgot to order my documents, can I order on arrival?

    Up to 4 documents should be ordered when you make your booking. Further documents can be ordered during your session.

    For Saturday visits, up to 6 documents should be pre-ordered. It may not be possible to order further documents during a Saturday session. Documents should be pre-ordered preferably at the time of booking, but by noon on the preceding Thursday at the latest.

  •     This will be my first visit. Will I need to complete a registration form on arrival?

    You will be able to complete your registration as part of the online booking process. You will need to bring relevant ID to show when you come to the site. We will allocate you your Reader’s Ticket number on arrival.

  •     I am a new user. What ID will I need to bring on my first visit?

    We need to see evidence of your printed address, and your signature. These can be on two different pieces of ID if necessary. Acceptable forms of ID include a drivers’ licence, utility bill, debit/credit card or bank statement. We unfortunately cannot accept passports.

  •     Will I be able to get copies of documents?

    We advise you to bring a camera and purchase a photographic licence if you would like to take copies. We can also take orders for photocopies (where the document is suitable for this) but may not always be able to provide copies during your visit. If we are not able to provide copies during your visit due to time constraints copies ordered will be sent on either to your email address, or by post with the addition of a postage fee.

  •     I only want to browse the library. Do I still need to book an appointment?

    An appointment is encouraged for any access to the searchroom, however we may be able to accommodate visitors without an appointment.

  •     Can I access items from the Somerset Archaeological and Natural History Society (SANHS) collections at the Somerset Heritage Centre?

    Yes, you can request items from the SANHS library or archive collections using the online booking system. SANHS members wishing to borrow an item from the SANHS library will need to email or phone to make an appointment and give details of what they wish to borrow.

  •     Will I be able to access the computers on site?

    There are computers on site providing access to a range of resources for research, including our online catalogues and ancestry websites.

  •     How can I pay for copies and other purchases?

    We would prefer you to pay by contactless payment however cash payments will be accepted.

    You can find information about costs on our Charges page.

  •     What can I access online to reduce the need to visit?

    Most parish registers are available on subscription services (Ancestry for Somerset registers). A small range of other documents are also available via these websites. Many maps are available on Know Your Place or the Somerset Historic Environment Record. Please see our Research Guides for further information.

  •     How do I deposit documents with you?

    We accept new accessions of documents by appointment. Here are the guidelines to deposit with the Somerset Heritage Centre.

  •     Can I take photos?

    You can bring in a camera to take photographs of documents as long as you purchase a photographic licence from the main reception. Charges apply for Daily, Weekly, Monthly and Annual licences. Please see our charges page for more information.

    If you intend to publish images or transcripts, or to post them on the internet you will need to apply for permission from the Archives and Local Studies Service using our Permission to Use Collections form.

    The use of hand-held scanners is not permitted.




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Somerset Archives and Local Studies

4 days ago

Somerset Archives and Local Studies
Please read before your next visitThe Museum of Somerset is temporarily closing in phases as we prepare for our landmark Chew Valley Hoard exhibition in 2027 and undertake essential conservation works.These important improvements will help safeguard the historic Grade I listed building and collections for future generations. A major part of the project will see the floor of the Great Hall carefully removed and reinstated.While our doors are closed, the team will be working behind the scenes to create the museum's most ambitious exhibition yet, including the display of coins from the nationally significant Chew Valley Hoard.Phase 1: 3 – 28 November 2026Need to know:• The Museum remains open for visits• The Great Hall (Foundations Stones Gallery and Claiming The Land Gallery) is closed with a revised route in place for visitors• The Courtyard Café is open • The RPS International Photography Exhibition 167 is open• Events will continue as advertised Phase 2: From 1 Dec 2026 While contractors are working on site the museum will be closed. This is to ensure the safety of collections, staff, visitors and volunteers. Need to know:• The Museum is closed to visits during this period• The Courtyard Café is closed• Santa’s Grotto will take place in the Almshouse Grotto and in Castle House. Bookings are open!Thank you for your patience as we invest in the future of the museum. Subject to the completion of work the museum is expected to reopen in late February/early March. You will be the first to know and we look forward to sharing more about the Chew Valley Hoard exhibition.Questions?• Visit the FAQs on our website: swheritage.org.uk/museum-of-somerset/faqs/?campaignkw=FAQs&_linkgroups=FAQs• DM us and we’ll get right back to you ...

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Somerset Archives and Local Studies is attending an event.

4 days ago

Somerset Archives and Local Studies
As part of Explore Your Archive, we’re providing a free, drop-in surgery for one-to-one guidance to introduce you to the searchroom and our resources on Monday, 23 November.There's no need to book! Just drop in between 10am & 12pm. We look forward to seeing you 🙂 swheritage.org.uk/events/archives-drop-in-surgery/ #eya #familyhistoryresearch #localhistory 🎶 ...

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Somerset Archives and Local Studies

1 week ago

Somerset Archives and Local Studies
It's Halloween, the day when the veils between the worlds thin and ghosts are said to walk amongst us.Well, in May 1947 they were putting in a shift at the United Steel Company's factory in Sheffield (ref. A/DQN/16/10220). To the right of the image we clearly have a headless man and his see-through companion working away at what we think is an early prototype machine for Ghostbusters I#Halloween#H#ghostsn #ghosts ...

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