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Find answers to commonly asked questions

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  •     Can I visit without an appointment?

    An appointment is strongly encouraged. We may be able to accommodate a visitor without booking but this is not guaranteed.

  •     How do I find the document references to order my documents?

    There are Help Guides on our online catalogue pages to help you search for relevant material. You can find the links to our catalogues here. Our research guides also provide details on many popular areas of research.

  •     I forgot to order my documents, can I order on arrival?

    Up to 4 documents should be ordered when you make your booking. Further documents can be ordered during your session.

    For Saturday visits, up to 6 documents should be pre-ordered. It may not be possible to order further documents during a Saturday session. Documents should be pre-ordered preferably at the time of booking, but by noon on the preceding Thursday at the latest.

  •     This will be my first visit. Will I need to complete a registration form on arrival?

    You will be able to complete your registration as part of the online booking process. You will need to bring relevant ID to show when you come to the site. We will allocate you your Readerโ€™s Ticket number on arrival.

  •     I am a new user. What ID will I need to bring on my first visit?

    We need to see evidence of your printed address, and your signature. These can be on two different pieces of ID if necessary. Acceptable forms of ID include a driversโ€™ licence, utility bill, debit/credit card or bank statement. We unfortunately cannot accept passports.

  •     Will I be able to get copies of documents?

    We advise you to bring a camera and purchase a photographic licence if you would like to take copies. We can also take orders for photocopies (where the document is suitable for this) but may not always be able to provide copies during your visit. If we are not able to provide copies during your visit due to time constraints copies ordered will be sent on either to your email address, or by post with the addition of a postage fee.

  •     I only want to browse the library. Do I still need to book an appointment?

    An appointment is encouraged for any access to the searchroom, however we may be able to accommodate visitors without an appointment.

  •     Can I access items from the Somerset Archaeological and Natural History Society (SANHS) collections at the Somerset Heritage Centre?

    Yes, you can request items from the SANHS library or archive collections using the online booking system. SANHS members wishing to borrow an item from the SANHS library will need to email or phone to make an appointment and give details of what they wish to borrow.

  •     Will I be able to access the computers on site?

    There are computers on site providing access to a range of resources for research, including our online catalogues and ancestry websites.

  •     How can I pay for copies and other purchases?

    We would prefer you to pay by contactless payment however cash payments will be accepted.

    You can find information about costs on our Charges page.

  •     What can I access online to reduce the need to visit?

    Most parish registers are available on subscription services (Ancestry for Somerset registers). A small range of other documents are also available via these websites. Many maps are available on Know Your Place or the Somerset Historic Environment Record. Please see our Research Guides for further information.

  •     How do I deposit documents with you?

    We accept new accessions of documents by appointment. Here are the guidelines to deposit with the Somerset Heritage Centre.

  •     Can I take photos?

    You can bring in a cameraย to take photographs of documents as long as you purchase a photographic licence from the main reception. Charges apply for Daily, Weekly, Monthly and Annual licences. Please see ourย charges pageย for more information.

    If you intend to publish images or transcripts, or to post them on the internet you will need to apply for permission from the Archives and Local Studies Service using ourย Permission to Use Collections form.

    The use of hand-held scanners is not permitted.




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Somerset Archives and Local Studies

1 day ago

Somerset Archives and Local Studies
We ๐Ÿ’• coming to Weston super Mare Library for the North Somerset Archives Service SO MUCH, that weโ€™re coming back. In between visits. And this time, weโ€™re bringing a course!Come and join us for our Common Phrases half-day course, to learn about reading and interpreting classic record sets, like probate records, parish records and deeds. Archivists will be on hand to impart their wisdom, and itโ€™s all taking place in the auspicious location of the Frederick Wood Room/North Somerset Studies Library on 3 November (10am-1pm).Bookings are open now on our website, and we canโ€™t wait to see you there! Further details can be found here ๐Ÿ‘‰ swheritage.org.uk/events/common-phrases/ #Archives #NorthSomerset #Heritage #Libraries ...

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Somerset Archives and Local Studies

2 days ago

Somerset Archives and Local Studies
We can help you date documents! No, not that sort of date ๐Ÿฅ‚! This sort of date ๐Ÿ“…!There are tips and tricks that can help navigate Roman numerals, regnal years, Julian and Gregorian calendars and Latin names of months and years. A whole cacophony of usefulness to help with your local and family history.Does this appeal to you? Then book a place on our Common Phrases for Family and Local History course on 3 November (10am-1pm) at Weston super Mare Library, and come and date documents with us!Further details can be found here ๐Ÿ‘‰ swheritage.org.uk/events/common-phrases/#archives #heritage #NorthSomerset #archives ...

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Somerset Archives and Local Studies

4 days ago

Somerset Archives and Local Studies
Everyone can (and should!) use archive documents โ€“ theyโ€™re unique, rich in history, and also really exciting. But sometimes, there can be things about them that are tricky. Strange words, weird turns of phrase or unfamiliar nuggets which can be off-putting.If this sounds familiar, then be off-put no longer! Our Common Phrases course is brilliant for family and local historians. Weโ€™ll be teaching some of the tricks of the trade to help you understand some classic sets of documents like probate or parish records, and give you indicators that help to filter out the waffle and get straight to the nitty gritty of the document.Come and join us, and open a whole new world of resources to help with your research!๐Ÿ“Where? Frederick Wood Room, Weston super Mare Library๐Ÿ“… When? Tuesday 3 November๐Ÿ•™ What time? 10am to 1pm๐Ÿ’ป How? Booking via our website, swheritage.org.uk/events/common-phrases/#Heritage #NorthSomerset #Archives ...

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