Upon arrival you will be greeted by Santa’s friendly elves. They will guide you to the magical grotto where you can meet with Santa.

The grotto will be decked with festive decorations, creating a warm and enchanting atmosphere that captures the spirit of Christmas. During your visit Santa will present each child with a special gift.

Please note: Although the museum will be closed for essential improvement works, Santa’s Grotto will be taking place as planned. These improvements will help us care for the Grade 1 listed Taunton Castle and the remarkable collections on display, enhancing the visitor experience and ensuring the museum can welcome visitors for years to come.

Please see the FAQs for more information.

Book Santa

Need to Know

• The time you book is your arrival time.
• Please ensure you arrive on time, as we will not be able to allow access for latecomers. If you are early, you may be asked to wait outside for a little while, so do wrap up warm.
• If you would like to book for an adult with additional needs, please purchase a child’s ticket for them, and just advise the staff or elf on arrival.
• There are two steps into the grotto. Please contact us regarding wheelchair access.