Open Wednesday to Sunday

10.00 am to 5.00 pm

Admission by advance booking only

(Tickets are released a week in advance every Tuesday)

Advance Booking

Please book online and in advance. This is to help us manage the number of people in the museum and reduce contact

Stay Safe

We have made a few changes that put your safety, as well as the safety of our staff, first. Face coverings are required

Donations

The museum is run by a charity. Please consider donating. We need your support now more than ever

Painting of Tor and sunrise

New Exhibition Open

‘A Sense of Place’ displays ink drawings, linocut and woodcut prints by Glastonbury artist Joanna Briar. Read more

Covid-19 FAQs

  •     Is the whole museum open?

    Yes, all the galleries are open to explore. The cafe, shop and toilets are open too. You can also visit the 14th century Abbey Barn. There is plenty of outdoor space to enjoy, in the farmyard and orchard.

    Visits to the museum must be pre-booked. Your booking includes access to the cafe and shop. The cafe is also open to non-museum visitors and you do not need to book. 

    The car park is open and free for museum visitors.

    Sorry, the lift is currently out of order

  •     How do I book?

    The booking system enables us to comply with the ‘Test and Trace’ requirement. Contact information must be provided at the point of booking. We will record your arrival time and keep this information for 3 weeks.

    In line with Government guidance you must not visit with people from more than two households or a maximum of six people.

    All visitors must book their visit in advance, this should be done on-line if possible. If you do not have access to the internet please contact us on 01458 831197 and we will book a timed ticket for you if available. If any of your party have additional needs and you would like any help or advice with planning your visit please contact us before booking.

    On arrival you will need to show your Museum Unlimited pass and/or your booking confirmation. Each party is allocated a 20 minute time slot within which you must arrive. You can stay as long as you like. Each booking includes access to the shop at the beginning of your visit and the café at the end of your visit.

    Tickets are released weekly. They are non-refundable and non-transferable.

    Should you need to change your entry time, please call 01458 831197 or e-mail SRLM@swheritage.org.uk. To help us, and other people who may wish to visit, we politely request that you let us know as soon as possible if you are unable to make your timeslot.

    Opening times are currently subject to change. 

  •     What Coronavirus precautions are in place?

    Booking and Access

    We are limiting the numbers of visitors who can access the site through the use of the online booking system. It also enables us to comply with the ‘Test and Trace’ requirement.

    In line with Government guidance you must not visit with people from more than two households or a maximum of six people.

    We will monitor visitor numbers in different areas and will intervene if we feel an area is getting too busy.

    Where possible we have increased air flow around the museum.

    There is a one-way route around the site.

    Safety and Hygiene

    Perspex screens are installed at the Welcome Desk, and staff may be wearing visors or masks as appropriate.

    There will be a continual cleaning regime, paying special attention to high touch points such as door handles.

    The toilets are open. They will be cleaned regularly and will operate on a one-in, one-out basis. Our urinals will not be in use in line with Government guidelines.

    We have removed the interactives which require touch.

    The children’s trails are prepared 72 hours in advance and their prize will be the special pencil they use to complete the trail.

  •     What Coronavirus precautions do I need to observe?

    For your safety and the safety of our staff, visitors must pre-book a timed ticket.

    Please do not visit if you have any symptoms of Coronavirus, if you are awaiting a test result, or if you have been contacted by NHS: Test and Trace.

    Face Coverings

    In line with government guidance, all visitors will be required to wear a face mask for the duration of their attendance at our sites. The government guidance about the suitability of a face mask and how it should be worn may be found using this link.

    We ask that all visitors comply with this requirement for your safety and the safety of other visitors and staff.

    Hand Hygiene

    Hand sanitiser is available on arrival and exit from the museum and hand washing facilities are available. Visitors are asked to make use of them.

    Visitors are asked to avoid touching the museum objects on open display.

    Where possible visitors are asked to shop at the start of their visit, to avoid touching products unless they are purchasing, and to use contactless payment.

    Social Distancing

    Visitors are asked to socially distance and for each group to stay at least two metres apart from each other.

    Visitors may be asked to wait at certain points if social distancing is not possible in a given area.

    Picnics

    Picnics are welcomed in the orchard or Abbey Barn where picnic tables are available. Handwashing facilities are nearby in the farmyard. Visitors are asked to take their rubbish home with them.

  •     How do I donate?

    Somerset Rural Life Museum is run by a charity – the South West Heritage Trust.

    Each year we welcome thousands of visitors to the museum. Donations are vital for the work we do in helping people to discover Somerset’s rich and remarkable heritage.

    You can donate using card or cash during your visit.

    Gift Aid helps your donation go further

    Thank you for your support.

  •     Is my Museum Unlimited pass still valid?

    Museum Unlimited pass holders are being given an automatic 5 month extension to cover the period the museum was closed.

  •     How will you comply with NHS: Test and Trace?

    Inline with the latest NHS Test and Trace guidelines we are now required to record the details of each person in your party. This is done as part of the booking process. 

    If you are visiting the cafe you will need to provide contact details or scan the QR code available as part of the NHS Track and Trace App.