At this very concerning time the health and wellbeing of visitors, staff and volunteers is of paramount importance to the South West Heritage Trust.
For that reason the Trust has decided to close all its sites to the public from 5.00 pm on Wednesday 18 March. These sites are:
The Museum of Somerset, Taunton
Somerset Rural Life Museum, Glastonbury
Somerset Brick and Tile Museum, Bridgwater
Somerset Heritage Centre, Taunton
Devon Heritage Centre, Exeter
North Devon Record Office, Barnstaple
If you have booked and paid in advance for an event, please contact the venue via email and we would be happy to provide a refund.
We don’t yet know when we’ll reopen, but look forward to welcoming you back as soon as we can.
In the meantime, thank you very much for your support and understanding. Best wishes from us all and keep safe.
Over the coming weeks you may wish to contact us using one of the following email addresses. These will continue to be monitored.
|Somerset Rural Life Museum||SRLM@swheritage.org.uk|
|Museum of Somersetemail@example.com|
|Somerset Archives and Local Studiesfirstname.lastname@example.org|
|Devon Archives and Local Studiesemail@example.com|
|North Devon Record Officefirstname.lastname@example.org|
|The Historic Environmentemail@example.com|
|Schools & Teachersfirstname.lastname@example.org|
Q. Will you be able to answer my Research Service request/my initial enquiry?
A. We will endeavour to answer enquiries as usual during this time, although our response may take longer. However, there may be some enquiries that we are unable to answer due to staff shortages or staff working from home. We will contact you directly if this is the case. You will be able to resubmit your enquiry when our full service resumes, and we will endeavour to answer it as soon as possible.
We have taken the decision to postpone or cancel all planned events up to the end of May and to review later events in due course.
If you have booked and paid in advance for an event, please contact us and we would be happy to provide a refund. You can email us using the contact details above. We will process this as soon as possible but there maybe some delays due to site access.
We’ll be updating our website regularly with the latest information or you can sign up to our e-newsletters to hear when events have been rescheduled.